James Miles Ltd

Postage & Payment

Payments

Our preferred method of payment is by bank transfer however we can accept payment by PayPal or via a Sterling Cheque, drawn from a UK bank account. We can take payment via Debit or Credit card (in person) but do not accept American Express or Diners Card. All funds will be cleared before items are shipped or collected. If cleared funds are not received within seven days, the transaction will be cancelled, unless otherwise confirmed. Please contact us for further details or information.

Postage

We are happy to post and package items, worldwide, were appropriate. We have over ten years’ experience in posting goods and pride ourselves on our high standards of packaging. For larger items (especially paintings and furniture) we will obtain competitive quotes from several professional shipping companies that we have used in the past and can confidently recommend. We do not charge for packaging materials.

If purchases are returned to us owing to failed or refused delivery (or failure to pay taxes and duties), we will refund the purchase price minus the postage costs, any taxes, duties and handling costs occurred to us upon its safe return.

All items will be posted with ten days or receipt of cleared funds (including postages costs)

In all cases, please contact us to discuss further or specialist arrangements and to confirm shipping costs before confirming your purchase.

Import Duties and Taxes

All duties and import taxes will be the responsibility of the purchaser. We will not accept the return or refund of any item owing to such duties and taxes.

Privacy Policy

Personal information including name, address, email address, telephone number etc. which are provided by the purchaser will be used solely for the purpose of completing the order and will be destroyed, as appropriate or kept in confidence. We email and post complimentary e-tickets for the fairs and events which we stand at, if you would like to receive such information, please do not hesitate to contact us and we can add you to our mailing list.

Receipts

All purchases will include a full receipt which can be printed or emailed.